Your privacy is important to us. It is our policy to respect your privacy and to be transparent about any information we may collect from you across our application Evetro, and other sites we own and operate. This document is intended to help you understand:
When we refer to "Evetro," "we," or "us" in this policy, we mean Evetro AS, which controls the information Evetro collects when you use the Services. Evetro AS offers tools for continuous improvement and collaboration, more specifically our web application for desktop and mobile platforms which can be accessed via our websites. We also own and operate a number of other websites and offer related services, like support and consultancy. We refer to the collection of all these products, other services, and websites as "Services" (capitalized) in this policy.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with your desired Services. Your continued use of our application will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
We only require personal information when we need it to provide a service to you. In some cases you can be asked to provide optional personal information. In that case, it is used to enhance the quality of the Services we deliver to you and increase user experience.
"User Personal Information" is any personal information about one of our users which could, alone or together with other information, personally identify them. Information such as an email address and password, a real name, and a photograph are examples of “User Personal Information.” User Personal Information includes Personal Data as defined in the General Data Protection Regulation (GDPR).
"Technical Information" may include information we collect from website browsers, such as web server logs, or other log information, such as User session or activity logs. Technical Information may be connected to User Personal Information such as an email address, or to other potentially personally-identifying information like Internet Protocol (IP) addresses.
User Personal Information does not include aggregated, non-personally identifying information. We may use aggregated, non-personally identifying information to operate, analyze, improve, and optimize our Services.
Evetro asks for “User Personal Information” when you register or modify your profile. When you register an account in Evetro, we require some basic information at the time of account creation. Evetro uses third party services for user registration, authentication and authorization. The user can choose to create an account either via other identity providers such as Google and GitHub, or by creating an account with a valid email and a user-selected password. If the user chooses to create an account using other identity providers, we will ask for profile information such as email address, as well as some other information such as a firstname, lastname, and profile picture if available. If the user creates an account directly by providing an email and a password, we will also ask for a firstname and lastname. You may also have the option to give us more information if you want to, and this may include "User Personal Information." We may keep track of preferences when you select settings within our Services.
We collect and store content that you post, send, receive and share with our Services. This content includes any content, including information about you, that you may choose to include. Evetro employees do not access users’ data unless required to for security reasons, the data is specifically shared with or given to us or the public (for example comments in blogs, forums or feedback channels, etc.), to assist the retrospective’s users with a support matter, or to maintain the integrity of the service. Content you provide in retrospectives (e.g. notes and actions) may be viewed by any user that you (the creators or editors of a retrospective) choose to include in the retrospectives.
If you are browsing our websites, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs, to collect Technical Information. This is information we collect from everybody, whether they have an account or not.
The information we collect about all visitors includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
Like many other websites, Evetro makes use of log files. These files merely logs visitors to the sites - usually a standard procedure for hosting companies and a part of hosting services's analytics. The information inside the log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, error and crash data, referring/exit pages, and possibly the number of clicks. This information is used to administer and maintain our sites, analyze trends, track user's movement around the sites, and gather demographic information.
We do not intentionally collect User Personal Information such as social security numbers, genetic data, health information, or religious information. Although Evetro neither request nor intentionally collect any other sensitive personal information, we realize that you might store this kind of information in your account, such as in a retrospective or in your public profile. If you store any sensitive personal information on our servers, you are responsible for complying with any regulatory controls regarding that data.
How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.
We use information about you to provide the Services to you, including to authenticate you when you log in, provide customer support, and operate and maintain the Services. For example, we use the name and picture you provide in your account to identify you to other Service users.
We are always looking for ways to make our Services smarter, faster, secure, integrated and useful to you. We use collective learnings about how people use our Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services. We also test and analyze certain new features with some users before rolling the feature out to all users.
We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service. These communications are part of the Services and in most cases you cannot opt out of them. If an opt out is available, you will find that option within the communication itself or in your account settings.
We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email. These communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features and updates, survey requests, newsletters, and events we think may be of interest to you. You can control whether you receive these communications by communicating to us that you want to opt-out.
We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services.
We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.
Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.
We use information about you where you have given us consent to do so for a specific purpose not listed above.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We use data hosting service providers in the European Union (EU) to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. We will respond to requests about this within a reasonable timeframe.
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
We retain your account information until you delete your account. Please do not hesitate to contact us as described below if you want to delete your account, or otherwise need help with your account.
If your account is deleted (or if you leave a retrospective), the content you have provided in a retrospective will remain in order to allow your team members or other users to make full use of the retrospective. For example, we continue to display notes that you provided or actions that you were connected to in retrospectives. However, your User Personal Information such as your name, email, profile picture, etc. will no longer be available and will be replaced with generic information to prevent identifying you. Note that we do not take responsibility if any of the content that you or your team provide in other areas of the Services (e.g. notes and actions) contains personally identifying information. The practice described above is also valid for other parts of the Services where appropriate.
You have the right to request a copy of your information, to request the deletion or restriction of your information, or to request your information in a structured, electronic format. We will respond to requests within a reasonable timeframe.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
If you're a child under the age of 13, you may not have an account on Evetro. We do not knowingly collect any personally identifiable information from children under the age of 13. If you as a parent or guardian believes that Evetro has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact information below) and we will use our best efforts to promptly remove such data from our records.
We believe it is crucial to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity.
Our Services may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.